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Customer story

Check a requested software vendor before purchase

Ramp’s procurement agent uses Browserbase to inspect a software vendor’s website and security documents before a company buys the tool.

The task

Review whether a proposed video-recording tool meets company security requirements.

What the agent did

Ramp's customer story describes Browserbase's own procurement team reviewing a requested video-recording tool. The agent visited the vendor website, gathered trust and compliance documents, and compared them with company requirements. The review identified missing SOC 2 compliance and the request was denied.

The human’s role

An employee requests software; company requirements guide the agent's review. Ramp and Browserbase developed the browsing integration together.

How the product was chosen

The source documents how the product was used, but does not say that the agent independently discovered or recommended it.

The result

The case study reports that the findings arrived within seconds. The unnamed vendor and its compliance status were not independently checked.

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